Skybridge Americas

Skybridge Americas is a contact center that provides frontlines services, including inbound and outbound call services, email support, live chat, and more, for both small businesses and multi-national corporations. Skybridge supports over 350 clients across a wide variety of market segments ranging from retail to roadside assistance companies, and major brands like Coca Cola, Ferrari, Publishers Clearing House, and more.

In business for over 30 years, Skybridge provides outsourcing services by combining work-from-home SkyAgents™ with brick and mortar for a variety of industries. Their platform provides access to Omni channel contact center outsourcing services powered by state-of-the-art technology. They accomplish over 25 million unique customer contacts per year from their two locations, in Winnipeg and Minneapolis.

“The best thing about working at Skybridge is the flexible work environment, opportunity for growth, and the high level of employee engagement,” says Tracey Palmer, Vice President, Contact Center Solutions. “[We have a] diverse work force, social committee, attractive benefits and paid time off to balance work with life. Being in the city’s core is great to get to and from work utilizing public transit.” “We are looking for energetic problem solvers. Optimistic, helpful people with a sense of urgency and solid communication skills are the people that will succeed in our industry.”

Skybridge’s work environment is flexible, featuring casual dress, various work hours, and even work-from-home options. Employees have the opportunity to grow and build strong careers in the customer service industry.